Terms and Conditions for Dsouza Foodworks Private Limited
Effective Date: 01-July-2024
Welcome to Dsouza Foodworks Private Limited. By accessing and using our services, products, or website (hereinafter referred to as “Services”), you agree to be bound by the following terms and conditions (“Terms”). These Terms are applicable to all users of our Services, including distributors, investors, partners, and customers (collectively referred to as “You” or “Your”).
Please read these Terms carefully before using any of our Services. If you do not agree to these Terms, please do not access or use our Services.
Dsouza Foodworks Private Limited (“Company,” “We,” “Us,” “Our”) is a registered entity in India specializing in food products, distribution, and services. These Terms govern the access to and use of our products and services, including but not limited to the purchase of food products, customized services, and any related activities facilitated through our website or authorized distributors.
By using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms, and any other applicable laws or regulations that govern your access to and use of our Services. If you do not agree with any of the terms or conditions herein, you must refrain from using our Services.
To access certain features or services provided by Dsouza Foodworks Private Limited, you may be required to create an account. By doing so, you agree to:
- Provide accurate and current information during registration.
- Maintain the confidentiality of your account login credentials.
- Immediately notify us of any unauthorized use of your account or other security breaches.
You are solely responsible for all activities under your account, including any charges that may arise from your use of the Services.
Dsouza Foodworks offers various food-related products and services, including distribution and customized packaging solutions. All products sold by the Company are subject to availability. The description, pricing, and terms of sale for each product or service may change at any time, and the Company reserves the right to:
- Modify, discontinue, or cancel any product or service without notice.
- Correct pricing errors or inaccuracies.
While we make every effort to ensure accurate representation of our products, there may be slight variations in color, packaging, or product specifications due to different screen displays or printing processes.
Pricing: All prices for products and services are in Indian Rupees (INR) unless otherwise specified. Prices are subject to change without notice.
Payment Terms: All payments for products or services purchased must be made in accordance with the agreed payment terms. Accepted methods of payment include credit/debit cards, bank transfers, or other payment options available on the website or agreed upon with the Company.
Taxes and Additional Fees: You are responsible for paying any applicable taxes, duties, or other fees imposed by law. The Company will provide invoices that may include such charges, which will be added to the total cost of the order.
Delivery Terms: Delivery of products will be made to the address specified by the customer at the time of order, and delivery times are estimates. The Company is not responsible for delays caused by third-party couriers, natural disasters, or any other unforeseen events.
Shipping Charges: Shipping costs may vary depending on the product, destination, and shipping method chosen. The total cost of shipping will be displayed at checkout.
Risk of Loss: Once products are shipped, the risk of loss or damage is transferred to you, the customer. It is your responsibility to inspect the products upon delivery and report any damage or discrepancies immediately.
Return Policy: If you receive a defective or incorrect product, you must contact us within [insert number] days of receipt. The product may be returned if it is unused, in its original packaging, and in resalable condition. Shipping costs for returns may be your responsibility unless the product is defective.
Refunds: Refunds, when applicable, will be processed according to the payment method used for the purchase. Refunds may take [insert number] business days to reflect in your account.
All content, trademarks, logos, designs, and other intellectual property related to the Services and products of Dsouza Foodworks Private Limited are owned by or licensed to the Company. You are not granted any rights to use, copy, modify, or distribute these intellectual properties without prior written consent from Dsouza Foodworks Private Limited.
Both parties agree to maintain the confidentiality of all proprietary or confidential information exchanged during the course of the business relationship. This obligation continues even after the termination of the agreement between you and the Company.
You agree to indemnify, defend, and hold harmless Dsouza Foodworks Private Limited, its employees, directors, and agents from and against any and all claims, losses, damages, liabilities, and expenses (including legal fees) arising from your use of our Services, violation of these Terms, or infringement of any intellectual property or other rights.
To the fullest extent permitted by law, Dsouza Foodworks Private Limited shall not be liable for any indirect, special, incidental, or consequential damages arising from the use of our Services or products, even if we have been advised of the possibility of such damages. Our total liability for any claim, loss, or damage shall not exceed the amount you paid for the specific product or service that gave rise to the claim.
By using our Services, you consent to the collection and use of your personal information as described in our Privacy Policy. We take your privacy seriously and will ensure that your personal data is processed in accordance with applicable data protection laws.
Dsouza Foodworks Private Limited reserves the right to suspend or terminate your access to the Services if you violate these Terms or engage in any fraudulent, illegal, or unethical activities. Upon termination, you will lose access to your account and any associated services.
These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these Terms shall be resolved through binding arbitration under the rules of the Indian Juridication in Indore, Madhya Pradesh, India.
Dsouza Foodworks Private Limited reserves the right to modify, amend, or update these Terms at any time. Any changes will be posted on our website, and the revised Terms will become effective immediately upon posting. Your continued use of our Services after such changes signifies your acceptance of the updated Terms.
For any questions, concerns, or clarifications regarding these Terms and Conditions, please contact us at:
Dsouza Foodworks Private Limited
Email: support@dsouzabros.com
Phone: +91-96302-88839